True Network

Privacy Policy

Last updated: June 9, 2026

This Privacy Policy explains how we collect, use, store and protect your personal data when you use the True Network mobile app (the "App") and the website jointruenetwork.com. By using the App, you agree to this policy.

1. Data We Collect

Account & identity

Email address, username and password (the password is stored only in a securely hashed, non-reversible form).
Referral code and the relationships between the user who invited you and users you invite.
If you choose to link them, Google or Telegram account information (authentication token and email).

Profile

Full name, bio, country, city, profile image and social links you add (X/Twitter, Telegram).

In-app activity

Mining (claim) sessions, earned points, task completions and proofs (link/screenshot), daily streak, ranking and bonus data.

Wallet

Only your public wallet address. Your seed phrase or private key is never requested or stored.

Device & technical data

Push device token (FCM token), device model/OS, app version and connectivity info.
Technical logs such as IP address and access time in server logs.

Support, donations & uploaded content

Support tickets (subject and messages), donation reports (account, amount, transaction ID, note) and images you upload (avatar, task proof).

2. How We Use Data

To create your account, sign you in and operate the App.
To provide earning, task, referral, ranking and bonus features.
To send notifications (per your preferences) and respond to your support requests.
To prevent fraud, ensure security and comply with legal obligations.
To improve the App and fix issues.

3. Third-Party Services

The App uses the following third-party services, each governed by its own privacy policy:

Google Firebase (Cloud Messaging) — sending push notifications.
Google Sign-In — optional authentication.
Google AdMob — in-app advertising. Ads may use a device advertising identifier; personalized-ads consent is managed via the in-app consent screen (Google UMP).
Telegram — optional Telegram sign-in/linking.
Apple App Store / Google Play — in-app purchases are processed by the respective store; we do not see your card/payment details.

We do not sell your personal data for marketing.

4. Data Retention & Security

We retain your data for as long as needed to provide the service. Passwords are stored as non-reversible hashes; sensitive data is protected with encryption. Even so, no system is 100% secure.

5. Your Rights (KVKK / GDPR)

Depending on where you live, you may have the right to access, correct, delete, object to the processing of, and withdraw consent for your data. To exercise these rights, contact us at jointruenetwork@gmail.com. You also have the right to lodge a complaint with your data protection authority.

6. Deleting Your Account & Data

To permanently delete your account and associated personal data, email jointruenetwork@gmail.com from your registered email with the subject "Account Deletion". After we verify your request, we will delete your account (except records we are legally required to keep).

7. Children's Privacy

The App is not directed to children under 13. Minors should use the App only with the consent of a parent/legal guardian and in line with the applicable legal age.

8. International Data Transfers

Due to the services used, your data may be processed on servers outside your country. Reasonable safeguards are applied to such transfers.

9. Changes to This Policy

We may update this policy from time to time. We will announce material changes through the App or website; the "Last updated" date reflects the current version.

10. Contact

For questions: jointruenetwork@gmail.com · jointruenetwork.com