True Network True Network
Accessibility & Support

How the app works and where to find everything.

This page explains True Network's accessibility options and gives a complete walkthrough of every feature — what it does and exactly where it lives in the app. The five main sections are reached from the bottom navigation bar: Home, Tasks, Network, Ranking and Profile.

Accessibility Navigation Home & Mining Tasks Network & Referral Ranking Profile Wallet Settings Support
Accessibility

Accessibility statement

We want True Network to be usable by as many people as possible. The app includes the following options to adapt to your needs and preferences.

🎨Display theme

Choose a Light, Dark, or System appearance. Dark mode reduces glare in low light; the System option automatically follows your device's day/night setting. Color and contrast were chosen to keep text legible against backgrounds.

ProfileSettingsTheme

🌐Language & right-to-left

The interface is available in 7 languages: English, Turkish, Spanish, Portuguese, Russian, Arabic and Chinese. Choose a language manually or let the app follow your device language. Arabic is fully right-to-left (RTL), and screen layouts and transitions mirror correctly.

ProfileSettingsLanguage

📳Haptic feedback

Subtle vibration confirms key actions such as collecting mining points. If you prefer no vibration, haptics can be switched off entirely.

ProfileSettingsGeneralHaptics

🔔Notification control

Notifications are fully granular — turn all of them on or off, or enable only the categories you want: mining/claim ready, tasks, announcements and donations. This lets you reduce interruptions to only what matters to you.

ProfileSettingsNotifications

🅰️System text & scaling

The app respects your device's system settings. Increasing your device's text size or display zoom enlarges in-app text and controls accordingly, so content stays readable.

Device SettingsDisplay / Accessibility
Reporting an accessibility issue: If any part of the app is difficult to use with assistive technology or your accessibility settings, email jointruenetwork@gmail.com with the subject "Accessibility Feedback". Please describe the screen and the assistive feature you use, and we'll work to improve it.

The main navigation

A bar at the bottom of the screen holds the five primary sections. Tapping an icon switches sections instantly; everything else opens from inside these five.

Section 1

Home & Mining

Where you start mining sessions and watch your balance grow.

⛏️Daily mining & claim

Tap Claim to begin a mining session. When the timer ends, the button becomes "collect" — tap it to credit the points to your balance and start the next cycle. The screen shows your current balance, the active period and when the next earning will be ready.

Home

📈Earning detail & periods

Open the earning detail to see your base rate plus every active bonus — referral, streak, task, profile and wallet bonuses — and your projected earning. The periods view lists current and past earning periods.

HomeEarning detail / Periods

📅Daily streak (check-in)

Check in each day to extend your login streak. Reaching milestone "golden" days grants a permanent earning bonus. The check-in screen shows today's day, your progress toward the next milestone and any permanent bonus earned. Missing a day resets the streak.

HomeDaily streak
Section 2

Tasks

Optional activities that add earning bonuses.

Browse & complete tasks

Tasks are grouped into Social, Daily and Special tabs (plus an "All" view). Open any task to read its description, reward and current status. Some tasks include a video to watch. Completed tasks add a bonus once approved.

TasksTask detail

🗂️My tasks & status

Track everything you've started or finished, with each task's status (in review, completed). Your task bonus is reflected in the earning detail on Home.

ProfileMy Tasks
Section 3

Network & Referral

Grow your community and earn a permanent bonus for active members.

👥Your referral code

Every account has a unique invite (referral) code. Share it from here; when people join with your code and stay active, a referral bonus is calculated for you. The screen lists the members you've brought in.

Network

🔗Share an invite

Use Refer a friend to share your code and a join link through any app on your phone (messaging, social, email).

NetworkRefer a friend
ProfileRefer a friend
Section 4

Ranking

🏆Live leaderboards

See where you stand in the community across four leaderboards: Points, Referrals, Bonus and Login streak. Your own position is highlighted within each list.

Ranking
Section 5

Profile

Your account and the hub for everything else.

👤View & edit profile

See your profile summary, then open Edit Profile to update your full name, avatar, bio, country, city and social handles (Twitter, Telegram). Completing your profile unlocks a profile bonus.

ProfileEdit Profile

🧭Everything you can open from Profile

Wallet

My Wallets

👛Add & manage wallet addresses

Add your public wallet address to be ready for distribution. You can set a primary wallet, verify an address, and remove one. We never ask for your seed phrase or private key — never share those with anyone, in or out of the app.

ProfileMy Wallets
Settings

Settings, in detail

All preferences and account controls live here.

ProfileSettings
Support

Getting help

Two ways to reach us — from inside the app, or by email.

💬In-app support tickets

Open Support to create a new ticket with a subject and message. Each ticket is a conversation: the team replies inside the app, and you can mark a ticket resolved or reopen it. Notifications let you know when there's a reply.

ProfileSupportNew ticket

✉️Email us

Prefer email? Briefly describe your issue and, if relevant, include your username or registered email — never your password. We usually reply within 1–2 business days.

✉️ jointruenetwork@gmail.com

🗑️Delete your account

To permanently delete your account and data, email jointruenetwork@gmail.com from your registered email with the subject "Account Deletion". After we verify the request, we delete your account and associated personal data.

Important: True Network is not an investment product and makes no promise of guaranteed earnings. In-app points and rewards are determined by the rules of the active earning period.